![]() ![]() Try cleaning the mouse, especially around the wheel, using compressed air. There are thin spaces on either side of the mouse wheel where dust and dirt can get in over time, causing issues with the wheel's functionality. You can also try installing the latest mouse drivers for your operating system from the mouse manufacturer's website. If your computer has an operating system other than Microsoft Windows, we suggest trying to reinstall the software that came with the mouse. How to automatically repair problems in Windows.How to restore Windows to an earlier copy.We recommend backing up your files before running the Windows repair to avoid losing any files. If that doesn't work, a Windows repair is needed to replace the corrupt files. Activating a Windows restore point could fix the problem. Mouse wheel issues can also be caused by corrupt system files in Windows. How to install and update a computer driver.See the input manufacturers section for a listing of links to mouse manufacturers. If the suggestions above do not help resolve the issue or mouse software is not installed on your computer, we suggest trying to install the latest mouse drivers and software. Often these programs are accessible by clicking a mouse icon in the Systray. For example, a Logitech mouse often has software separate from Windows that allows users to dial in settings. If you're using a mouse not manufactured by Microsoft, you may also want to adjust its settings through the software available for that mouse. Verifying this change helps correct your mouse's issues. Click Apply and then click OK to save the setting change. Then, try adjusting the number of lines to scroll the mouse or changing the mouse to scroll one page at a time. In the Mouse Properties window, select the Wheel tab. Click or double-click the Mouse option.In the Control Panel, click the View by drop-down menu near the upper-right corner, and select Small icons or Large icons.This window can be accessed by doing the following: If you are encountering issues with the mouse wheel in any version of Microsoft Windows, adjust its settings through the Mouse Properties window. Microsoft Windows users Adjust mouse wheel settings Below is help for resolving this issue, and suggestions on what to do if troubleshooting doesn't help. The mouse wheel or roller on the top of a wheel mouse can malfunction, causing up and down scrolling to not work. ![]()
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